Close
Home
Vendors and Sponsors
United Empowerment Party
Contact Us
Interested in vending or sponsoring?
scott@thecantannafest.com
Home
Vendors and Sponsors
United Empowerment Party
Contact Us
refund
Refund / Cancellation Request Form
NOTE: Refunds can only be provided to the initial payment form and under the policies listed. If you purchased a ticket directly from an artist, or affiliated website and not through https://tickets.thecantannafest.com , you must contact the vendor who sold you your ticket for any cancellations / refunds. Once authorized, refunds may take anywhere from 7-10 days to appear as a credit, depending on processor and banking institution cutoffs. Tickets purchased after 7/22/2024 are exclusively VIP Access wristbands and are non-refundable. Tickets purchased prior to 7/22/2024 were automatically upgraded to VIP Access passes, but may be available for refunds under extenuating circumstances. Thank you for your continued support.
Please enable JavaScript in your browser to complete this form.
Please enable JavaScript in your browser to complete this form.
Name
*
First
Last
The request for a ticket cancellation must be from the original purchaser of the ticket. All correspondence related to this request will go through the contact information used when purchasing the ticket.
Email
*
Was your ticket purchased before 7/22/2024?
Yes
No
# of tickets being cancelled
Transaction ID or last 6 digits of card used to make purchase.
*
Please provide the purchase transaction number listed on your invoice. You may also access this by signing into the site's main page using the email that purchased the tickets. If you do not have this, please provide the last 6 digits of the card used to make the purchase.
Non-attendance affirmation.
*
My request for refund meets posted terms and conditions and I do not wish to have access to any VIP Access areas.
As stated in the terms and conditions page, refunds may only be issued under specific terms. Please review those terms. Reminder that any VIP Access tickets directly purchased are marked as non-refundable on the event page and in the individual ticket descriptions. Acknowledging all of this information, if you still wish to continue with this request, select the attestation stating you understand the criteria necessary and believe it to be met. If there are extenuating circumstances that do not coincide with festival policies, please reach directly out to scott@thecantannafest.com for further guidance.
Additional information
Please provide any additional information that may be helpful in reviewing your request. We will communicate with affected parties as soon as possible.
Submit
